Photos and video with hashtag #facets

#facets

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Instagram photo by thefilmsiveseen - I wanted to take a minute to commend Facets on their handling of my Werckmeister Harmonies issue. Recently, I purchased the DVD, only to find that the media on the disc was in a locked format, so it would not play. I ordered a second disc, thinking it was a one-time issue, and the same thing occurred. At that point, I contacted Facets directly to let them know what had happened. They explained that they were aware of that happening to customers, as they were sent a bad shipment of discs. They apologized greatly for the issue, and sent me a working disc free of charge, all while keeping contact with me during the process to make sure things were moving along as they should be. I got my new disc in the mail today, and it plays perfectly. I think a company deserves recognition when they just as easily could have said, "Hey man, you bought that shit on Amazon. That's not our problem." #facets #werckmeisterharmonies #dvd
- I wanted to take a minute to commend Facets on their handling of my Werckmeister Harmonies issue. Recently, I purchased the DVD, only to find that the media on the disc was in a locked format, so it would not play. I ordered a second disc, thinking it was a one-time issue, and the same thing occurre...
thefilmsiveseen thefilmsiveseen
golden_age_ - Justin Freeman Meh. I'm still angry with them for releasing The Decalogue with such shitty quality. For as much money as I spent on that it shouldn't look bootleg.
thefilmsiveseen - Adam @golden_age_ I feel ungrateful saying this after how helpful they've been to me, but their quality could use some work. I've got Werckmeister and Satantango from them, and I've not watched either, but I did make sure the discs worked, and the first few shots were fairly undesirable in terms of quality. Criterion has really spoiled us.
brvzork42008 - @thefilmsiveseen Excelent Bella Tarr movie.
danielaaronwolfe - Daniel Aaron Wolfe "Criterion has really spoiled us." Yep, that's the cinephile community in a nutshell. We're extremely spoiled in terms of quality.
thefilmsiveseen - Adam @danielaaronwolfe I wish they would get ahold of some Bela Tarr titles. They haven't been done proper justice, besides the blu of The Turin Horse.
golden_age_ - Justin Freeman @thefilmsiveseen @danielaaronwolfe Haha Definitely spoiled, but at the same time the quality of the DVDs I got were bad even by VHS standards. Nearly unwatchable.